service nsw regional seniors travel card balance check

Applications for all seniors will open in late January 2020. 0000004271 00000 n There are many transport options in regional NSW. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Click on the button above that will take you to the check balance page. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. Bus services run within and between most regional centres and towns throughout NSW. Please try to make sure you spend your $250 before your card expires. 218 0 obj <> endobj xref Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. NSW Seniors Cards are issued by the Department of Family and Community Services. Use your BasicsCard number and phone PIN to check your balance at any time. Information about accessible travel, safety and security, travelling with prams andlate night transport. Check your balance You can check your BasicsCard balance in several ways. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. Your 4-digit PIN will be posted to you in a separate envelope. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. 0000020823 00000 n Nationals Minister for Regional Transport and Roads Sam Farraway said the initiative has injected more than $131 million into regional economies, benefitting local taxi operators and fuel stations. Retailers can check with their bank if theyre not sure which merchant category code they are using. Motor Trades Cares (MTC) provides access to free industry WHS and workers insurance information and topical publications, webinars, management system resources, including policies, procedures and supporting checklist and forms. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. The card is making it easier and more affordable for seniors to remain connected with family and friends. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. Merchant category codes are used to classify businesses based on the type of goods or services they provide. Also it cant be transferred, sold or exchanged for other benefits. Help us improve your experience by taking a quick survey. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. 0000004157 00000 n %PDF-1.6 % Information about accessible travel, safety and security, travelling with prams andlate night transport. Fares. Applications for the 2021 Seniors $250 Travel Card are now open. The expiry date is available on the front of yourcard. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. Find out about fares and ways to pay. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. Applications are now open, and close on November 20. The Service Station Association (SSA) is a division of MTA NSW representing businesses within the petroleum industry. Regional senior travel cards donot work at ATMs. You used your card at a retailer that was not using the appropriate merchant category code. The regional seniors travel card program is available for a 4-year trial period (2020-2023). There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. In most areas you can hail buses from dedicated bus stops, but in some rural areas bus stops may not be signposted and you will need to contact the local operator to find out where buses pick up and drop off passengers. Text size Manage your card online You can register your regional seniors travel card on the card services website to: Some privately owned and operated services may offer other concessions at their own discretion. Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry. Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. Published 1 Feb 2022. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. Certain retailers and services are restricted. It is pre-loaded with $250 for you to pay for travel-related expenses. MTA Training delivers innovative and flexible, industry focused training and prides itself on producing quality outcomes. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Try to spend your $250 before the card expires. If your card is not activated within 45 days, it willbecancelled. The card will work at retailers or service providers using travel-related merchant category codes. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. You can check your balance over the phone. Applications will be open for all seniors for the 2020 card in late January. details below or from service.nsw.gov.au/RSTCterms free of charge. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. This PDS is issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial Services . You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. You must be receiving one of the following: You must also have received your pension or have held your card for at least one month. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. In the first box enter your card number. Member for Coffs Harbour Gurmesh Singh said it was great to see the program continue to expand, after first being trialed in Coffs Harbour. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. If so then just follow these steps: 1. It's worth it for your business. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. Travel to and from Sydney Airport. Where can I use my Regional Seniors Travel Card? Monitoring the number of cards requested to be sent to the same address. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. Have your old card and pensioner or seniors card details on hand to apply. All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. Regional Map ; Discount Directory . More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. You will be able to contact card services to: Dispute incorrect transactions recorded against your card. Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card. We provide a number of tools that allow you to plan your trip. . The Regional Seniors Travel Card program will be trialed over two years 2020 and 2021. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. 2. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. When travelling interstate on NSW TrainLink Regional services (entitlements vary from state to state). Green Stamp is an environmental program that aims to help businesses achieve environmental compliance. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. I want to know about your petrol distribution price regard eric. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. You can also use contactless payments as an alternative to . At this point a drop down box will appear. It can take up to 48 hours to show all activities and balance on the website activity statement. To change or reset your PIN, contact card services and follow the prompts. Transport for NSW takes the security and privacy of customer information very seriously. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. I have a Seniors Card and am 83. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. Seniors Cards are issued free of charge and have no expiry. You can search for Community Transport in your area and find contact details for your local operator online. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. No. The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. NSW TrainLink run train and coach services between more than 365 regional and remote destinations across NSW, and across the borders into Victoria, Queensland and the ACT. You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. Applications for 2023 close on 30 November 2023. 0000007868 00000 n The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Terms and Conditions means the regional seniors travel card Terms and Conditions published If your card is suspended because it is lost or stolen and the cards balance is less than $5, youwill not be able to transfer the remaining funds to another card. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. How to use public transport to get around Sydney and NSW. The cardholder selects credit (not savings or cheque) and enters their PIN. 4. The expiry date is available on the front of the card. Travel training is a self-directed, practical learning program designed to build independence. 2. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. In the final PassCode box enter your 4 digit pin that is on the back of your card. Small regional communities in NSW now have more travel options and better connections to nearby centres with many new coach services gradually being introduced around the state. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. More information will be available at service.nsw.gov.au/RSTCterms. Are you having problems checking your card balance? The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. It is not available to those living in the greater areas of Sydney, Wollongong or Newcastle. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. The regional seniors travel card has a magnetic strip on the back. To activate your card contact card services by phone or online and follow the prompts. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. If youre tech savvy, try using a travel planning app. Please try an alternative service station. Please check the expiry date printed on the front of your card. Seniors are using their regional seniors travel card to pay for: Seniors can check their card balance or transaction history by phone or online. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. The item or service youre trying to buy costs more than your card balance. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. If your balance falls below $5, you have 30 days to use the remaining balance before your account is closed. SNSW means Service NSW. The card helps ease the burden of travel costs for eligible seniors in regional, rural and remote areas of NSW by providing them with a $250 prepaid Visa card to be used towards pre-booked NSW TrainLink, regional train and coach services, fuel, and taxis. The only Party dedicated to representing regional NSW. Help with using the Trip Planner or tell us how we can help. Save my name, email, and website in this browser for the next time I comment. The regional seniors travel card program is available for a 2-year trial period (2020-2021). living in regional NSW outside Sydney, Newcastle and Wollongong. Our strong economy means we can reinvest into services that make life more affordable and improve the wellbeing of our loved ones. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. You can also visit your nearest service centreto help you with this. The regional seniors travel card program is available for a 2-year trial period . The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Just wondering, I am 63 years old in March this year,2021, so not of the Pension age, however I am a DVA Gold Card TPI holder so do I qualify for this benefit. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Just ring 13 77 88 and all will be revealed. 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An interstate seniors application form balance before your card letter drop down box appear.
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