If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. This service is usually provided by your ISP. 3. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Refund or ability to transfer suite service to my daughter. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Do You Know How To Spot an Online City Ticket Scam? Ramzi M Was this reply helpful? Desired outcome: If you do not already have an account, you will need to make one so that you can contact them. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. I have a friend that also sold his ticket, but he got paid out already.. Last Updated on December 10, 2021 by Dave Clark. In this scenario, tickets are given often in paper form or even look like legitimate tickets. So thankful! NOEL CELIS/AFP via Getty Images. One ticket will win a $110 prize. It's like the scorpion and fox. Ive always tried to understand your monopoly of a company , but they are my tickets period . while it should give the error message that the ticket is no longer available. ", Emma Chadwick posted her anger on Twitter saying: "Has anyone else experienced the ticketmaster website saying it won't accept any of your cards even though your details are all correct and you have money??? I learned a valuable lesson I will never use them again. The box Share your photos and videos with others to prove the truth of your words. And there are no updates about getting the problem fixed. Ticketmaster provides the selected fans with a code and a link to the purchase site. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. Click on the name of the company and have us do the work for you. MSG has a laser reading customer phones for entry into arena. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! Or by navigating to the user icon in the top right. the number to call was busy the entire time. The blue bar displays the response time, which is better when smaller. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) Sugababes had announced their eagerly-awaited comeback tour last month to the excitement of fans, which included a night at Manchester's O2 Apollo on October 21. In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. . Dave Clark. Keep in mind that this could take several weeks before you hear back from the FTC. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. Phone number and email are useless. ticketexchangesupport@ticketmaster.com 800-842-7112 Scroll up to find your ticket. 149149 1K comments 8 shares Share February 21, 2023, 1:30 PM. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! . Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Tickets to upcoming 12/17/22 concert that have not been received. Judas priest. I got an email confirmation that my tickets were sold that morning (8/29). Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. So my administration is taking action to eliminate these fees.. The American Airlines reservation number is 1 [850]3874960 . Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. Is StubHub Fraud Department Giving You the Run-Around? Desired outcome: We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. The rest will win nothing. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . New comments cannot be posted and votes cannot be cast. 1. Provide the app with the details about your bank. Went to Rangers Hockey game on 2/20/23 For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. During the ti Contacted again 3 weeks later, and received a response of "We'll let you know". Once . I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Right now , Id like to return these and just get my money back . File an official complaint with the court to solidify your case. And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. I literally always have this problem." "And like you gave them to me mom," pointed out another follower. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. I've emailed others and thing about the news oulets. New comments cannot be posted and votes cannot be cast. I bought 2 tickets in July for my disabled son and my ex who is his father. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Ridiculously expensive fees. What should I do? When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. Last checked 11 hours 49 mins ago. During the ticket buying process, your computer lost access to. Our Network. #3; The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. Please contact us via email or phone. Submit a complaint and get your issue resolved. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. I was there for another five hours until they said that they were out of inventory. in Buses, Bus Rental. The reunion. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. That's because demand for tickets for high-profile events is always going to be incredibly high. HOW IS TICKETMASTER ALREADY DOWN ?????? Same with Broncos stadium and some music venues. Not everybody is tech savvy. For more information, please see our Got no other choice. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. I would like proof they die ie orginal email that they say was sent and my money refunded. Missed out on 20 different seats!" Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. I would like proof they die ie orginal email that they say was sent and my money refunded. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. I had to cancel my tickets - ticketmaster resold them! Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Ticketmaster is a monopoly. I'm in Florida, she's in Chicago. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. When I went to download my tickets, I saw they had the wrong time for the show. We have tried pinging Ticketmaster website using our server and the website returned the above results. Claim it and get a lot of features. One viewer said: "32DDD. ConcertsIndustryMusicSportsTop Story Theyre trying to get a payout for a ticket sale. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. The venue was forced to buy tickets through your site. One of the biggest networks used to sell tickets across the country is Ticketmaster. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. I also purchased the "suite service" for $80. Go to your Ticketmaster account. Yes, you can. Shameful. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? Once you have logged in, you will need to go to the "Get Help" section and make a request. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. 2. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. 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